Absolutely. Call us and you’ll get a real human — not a robot, not a maze of phone menus. (Unless you call after hours or we’re on the other line… in which case we’re probably walking our dogs or eating tacos — because we live in San Diego, of course 😉.)

We’re a small, knowledgeable team that actually uses and builds with these cases, so you’ll get real recommendations, not a script. Try us once and you’ll see why customers stick with us for years.

Start with the interior dimensions, not the exterior. Measure your gear at the widest and tallest points — including anything that sticks out like knobs, handles, antennas, lenses, tripod feet, or mounting brackets.

Then build in clearance for protection:

• Add about 1 inch of foam around the sides of your gear.
• Make sure total interior depth (lid + base) covers your gear height plus foam above/below.
• If your layout is tight, consider a custom foam insert for a perfect fit.

If you’re between sizes, we usually recommend sizing up one model so you don’t outgrow the case. Want us to sanity-check your fit? Send measurements or a quick photo through Contact Us.

And if you’re between sizes, don’t worry — we won’t judge. It happens to the best of us.

Interior dimensions are the usable space where your gear and foam sit. Exterior dimensions include wall thickness, corners, handles, latches, wheels, and other molded features. Two cases can look similar on the outside but have different interior room — so always shop by interior size.

Yes. The listed interior depth is the total: lid depth + base depth. If you’re storing tall items, check both lid and base depth on the product page to be sure the foam won’t press too hard.

For irregular or delicate items, leave extra clearance (at least 1" of foam around the widest parts). If you have multiple pieces, cables, or odd shapes that need a secure layout, a custom foam insert is the best way to prevent shifting and impact damage.

Send us your gear list + measurements + photos and we’ll recommend the right case and layout: Contact Us.

Yes — we carry several carry-on friendly models. Each airline has slightly different size limits, especially with wheels/handles, so if you want a safe recommendation, tell us your airline and route and we’ll point you to the best options.

We stock a full range of foam solutions so you can go DIY simple or full precision:

• Pick-and-pluck (pre-scored) foam sets
• Solid foam sheets for custom cutting
• Layered foam for stacking or multi-level protection
• Precision-cut custom foam inserts (Browse custom foam)

If you tell us what you’re protecting, we’ll help you choose the best foam type for your use.

Pick-and-pluck foam is pre-scored into small cubes so you can pull sections out by hand. It’s perfect for simpler shapes and quick DIY protection without needing tools.

We recommend tracing your gear first, removing foam slowly, and test-fitting as you go so you don’t over-pluck.

It’s surprisingly satisfying — like bubble wrap, but with a purpose.

Choose a custom foam insert when protection and presentation really matter. It’s ideal for:

• Complex layouts (multiple items, odd shapes, layered gear)
• High-value or fragile equipment (optics, drones, medical devices, instruments)
• Repeatable professional setups (field kits, demos, deployments)
• Maximum impact and vibration protection

Custom foam inserts are cut to match your gear exactly, so everything sits snug, secure, and looks clean when opened. For a quote, send your gear list and measurements here: Contact Us.

Yes. Foam naturally compresses and wears out over time depending on use, storage, and exposure. You can order replacement foam sets or upgrade to a custom foam insert anytime.

Foam should be replaced if you notice any of the following:

• Permanent compression or flattening (the gear no longer feels snug)
• Tears, missing chunks, or crumbling edges
• Mold, mildew, or a musty odor from moisture exposure
• Gear shifting or rattling when you move the case

Worn foam reduces protection and can let gear impact the hard shell. If you’re unsure, send photos and your case model and we’ll advise: Contact Us.

Most of the cases we sell are waterproof, dustproof, and even submersible. Always check the product page for the specific IP rating and test standard for that model. If you need help choosing the right waterproof level, just ask us.

IP ratings describe dust + water protection:

• IP67 = dust-tight + submersible up to about 1 meter for 30 minutes.
• IP68 = dust-tight + deeper/longer submersion (manufacturer-specific).
• IP65/IP66 = strong water spray resistance, not intended for full submersion.

If you’re using your case around water frequently, go IP67 or higher.

Yes — everything we sell will float under normal loads. Because the cases displace more water than they weigh, they naturally stay buoyant. Heavily loaded cases may float lower, so always test if you’re carrying unusually dense gear.

If you need your case to float with something unusually heavy inside… let us know. We’ve tested weirder things.

You can calculate buoyancy using Archimedes’ Principle: a case will float if the water it displaces weighs more than the case + gear inside it.

Buoyancy Formula:

Buoyant Force = ρ × V × g
Where:
ρ = density of water (~62.4 lb/ft³)
V = volume of water displaced (ft³)
g = gravitational constant (included in 62.4)

🔍 Real-world example

Suppose your case displaces about 1.2 ft³ of water when fully submerged.

Step 1 — Calculate buoyant force:

Buoyant Force = 62.4 lb/ft³ × 1.2 ft³ Buoyant Force ≈ 74.9 lbs

Step 2 — Compare to loaded case weight:

• Empty case: 10 lbs
• Gear inside: 25 lbs
• Total weight: 35 lbs

74.9 lbs (buoyant force) is greater than 35 lbs (actual weight), so the case will float. You could add roughly another 20–30 lbs before buoyancy becomes a concern.

Want help calculating buoyancy for your exact case + loadout? Contact Us.

Pressure valves equalize air pressure when traveling through altitude changes (like flying or mountain use). That keeps your case easy to open and protects the gasket seal from stress.

Plastic cases are usually the better choice for real-world gear protection:

• No denting or bending under impact
• No rust or corrosion
• Lighter weight for travel and shipping
• Better impact absorption due to flexible resins
• Easier to clean and maintain

If you tell us your use case, we’ll recommend the best resin and model: Contact Us.

Yes — as long as you store them safely:

• Cover or protect terminals so they can’t short
• Keep batteries separated (no loose metal touching)
• For long-term storage, keep lithium packs around 40–60% charge

If you’re storing multiple batteries, consider separate foam cavities or battery sleeves.

Even in waterproof cases, humidity can build up over time. The easiest prevention is adding a silica desiccant pack inside your case: Silica Desiccant Pack .

For long trips or storage, replace desiccant periodically and keep gear dry before sealing the case.

Yes, as long as everything is dry and batteries are removed or stored safely. Foam provides excellent support and impact isolation. For very long storage, add desiccant and avoid damp basements/garages.

No. Most airlines require loose lithium batteries and power banks to stay in carry-on luggage. Installed batteries inside devices are often allowed in checked bags, but rules vary by airline.

TSA really doesn’t like surprises, so keeping batteries in your carry-on keeps everyone happier.

We specialize in building truly dialed-in cases. Custom options include:

• Precision-cut custom foam inserts
• Lid and base panels (plastic or aluminum)
• Waterproof passthroughs & connectors (USB-C, Ethernet/Cat6, power, etc.)
• Branding, engraving, and labeling
• Custom colors by manufacturer availability

If you can imagine the kit, we can build it.

We’re glad you asked — this one causes a lot of confusion. When people see “custom cases” on our site, they sometimes assume it means “custom size cases.” These are two totally different things.

What we do every day is customized cases using existing case sizes — like custom foam inserts, panels, connectors, branding, custom colors, and full kit builds. This is fast, affordable, and how most customers get a perfectly fitted solution.

A true custom-sized case means designing an entirely new molded case size that does not currently exist. That requires new tooling, new molds, and manufacturer engineering. Because of that, it typically involves:

• Minimum orders in the thousands of units
• Tens of thousands of dollars in tooling/mold costs
• 3–12 months of design, samples, and production setup

This route is usually only practical for large OEM programs, medical/device rollouts, government contracts, or long-term high-volume projects.

The good news is we carry and source hundreds of existing case sizes across multiple manufacturers — so in almost every situation we can find a case that fits your gear once it’s paired with a custom foam insert.

If you truly have the volume, timeline, and budget for a custom-sized molded case, we can absolutely explore feasibility with our manufacturers. Start here and tell us about your application: Contact Us.

Yes. We can integrate waterproof Cat6, USB, USB-C, power ports, and other passthrough connections into custom panels so your gear stays sealed while connected.

To quote a custom case build, we typically need:

• Your gear list (everything going inside)
• Measurements for each item
• Photos or links to the gear (helpful for shape/details)
• Any case preference or size constraints
• Panel/connector needs (if any)

Send your info to: Contact Us

Send us what you have — even if it’s a napkin sketch. We’ve worked with less.

Shipping costs are calculated automatically in the cart using live carrier rates (UPS, FedEx and USPS) based on your address, case size, and weight. We pass along our negotiated discounts whenever possible.

In-stock cases typically ship within 1–2 business days. Custom foam inserts or panel builds ship after layout/design approval and production. If you have a deadline, tell us early — we’ll do everything we can to meet it.

Have a deadline? Tell us. We’re fast — but not psychic. (Yet.)

Yes. Choose “Ship Via My Account” at checkout and include your carrier account number and service level in the comments. If you forget, email us right after ordering and we’ll update it.

Yes — we ship worldwide using FedEx, UPS, USPS international services at checkout. If you’d like to use your own carrier account internationally, just let us know. Need to ship to an APO/FPO addresses for military customers? Contact us.

You may return unused, unmodified products within 30 days for a refund of the product price. Shipping charges are non-refundable.

A 20% restocking fee applies to standard returns. If you are exchanging for another item, we waive the restocking fee — we just want you to end up with the right case and foam for your gear.

Custom work (custom foam inserts, custom panels, engraving, branding, or modified cases) is non-returnable.

Full details here: Return & Refund Policy.

Not sure what you need? Ask us before ordering: Contact Us.

We want you to love your case — not regret it quietly in a corner.

Most brands include a manufacturer warranty against defects. Coverage varies by brand and model. If something fails under normal use, contact us with your order number and photos and we’ll help you start a claim or get replacement parts.

Yes — many case parts are field-replaceable. If a latch, wheel, handle, or gasket wears out, tell us your case model and what part you need and we’ll help you source it.

We work hard to offer competitive pricing and standout service. If you find a lower price elsewhere on the same item, send us the link or quote through Contact Us and we’ll do everything we can to beat it. We will never be knowingly undersold.

Yes — we support OEMs, government, commercial accounts, and high-volume programs. Bulk pricing is available for repeated orders, kit builds, or larger custom foam insert runs.

The more you order, the happier everyone gets — including your accountant.

Yes. If you resell cases or buy regularly for your organization, contact us with your business info and typical quantities and we’ll review dealer pricing options.

Send your gear list, measurements, quantity, and any layout preferences. We can design around your existing case or recommend the perfect case first. Start here: Contact Us.