Returns & Exchanges Policy

Returns, exchanges, or requests for credit or refunds are subject to the following conditions and limitations:

Return Authorization & Process:

Any return, exchange, or request for a refund must be for unused and undamaged stock products and must be made within 30 days of the invoice date.
All returns must be pre-authorized. To initiate a return, please complete the RMA Form.
No returns will be accepted without prior approval and an RMA number (RMA#).
Shipping charges on all returns must be prepaid by the buyer to our California location.
Returns not clearly marked with an RMA# or shipped C.O.D. will not be accepted.

Products returned in original, unopened cartons are subject to a 20% restocking fee.
Products returned without original packaging may be subject to additional charges for inspection and repackaging.
The buyer is responsible for proper packaging and insurance for return shipping. Any damage due to improper packaging will void eligibility for a refund.

Refunds or credits will be issued only after inspection and determination of the condition of the returned product.
Special Orders, Custom Orders, or any products modified by or for the buyer are non-refundable.

If you have any questions, please Contact Us.

To submit a return request, please complete the RMA Form.