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Warranty
Warranty Policy
General Warranty Coverage
Most of the protective cases we sell are guaranteed against defects in materials and craftsmanship for several years, up to the lifetime of the case, depending on the manufacturer.
Warranty Exclusions
- Cases that have been modified are not covered under warranty.
- Cases that have experienced abuse, misuse, or excessive wear may not qualify for warranty replacement.
For exact warranty details, please refer to the manufacturer warranty links below.
Warranty Claims & Assistance
Contact Fuerte Cases for Assistance
We pride ourselves on top-notch customer service and are happy to facilitate warranty claims if you purchased the product from us. Our team can:
- Help gather necessary information
- Guide you through the claim process
- Reach out to the manufacturer on your behalf
To begin the process, please provide your Order Number or Invoice and submit a request through our Contact Us page.
Vendor Warranty Information
B&W International Warranty
30-year warranty on all outdoor cases.
HPRC Warranty
Lifetime warranty against manufacturing defects.
Nanuk Warranty
Lifetime warranty on all cases.
Pelican Warranty
- Injection Molded Cases: Limited Lifetime Warranty
- Vault by Pelican Cases: 3-Year Limited Warranty
- Pelican Cargo Cases & Mounts: Limited Lifetime for Cases, 3 Years for Mounts
- Roto Molded Cases: 1-Year Limited Warranty
- Flashlights & Headlamps: Limited Lifetime Warranty
Seahorse Warranty
Lifetime guarantee on all cases.
SKB Warranty
Lifetime warranty for hard cases. Other warranties:
- Freedom Cases: 5-Year Warranty
- Pedalboards: 5-Year Warranty (electronics), Lifetime for cases
- Soft Cases: 1-Year Warranty
Underwater Kinetics Warranty
Limited Lifetime Warranty covering plastics (10 years), rubber (3 years), electronics (3 years), rechargeable batteries (90 days).
View Full Underwater Kinetics Warranty
Witz Warranty
1-Year Warranty on all cases.